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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing
to comply with and be bound by the following terms and conditions of use, which together
with our privacy policy govern House of Mutt’s relationship with you in relation to this
website. If you disagree with any part of these terms and conditions, please do not use our
website.

The term ‘House of Mutt’ or ‘us’ or ‘we’ refers to the owner of the website whose
registered office is The Old Rectory, Fakenham Magna, Thetford, IP24 2QX. The term ‘you’
refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Business privacy policy

This privacy policy sets out how House of Mutt uses and protects any information that you
give House of Mutt when you use this website.

House of Mutt is committed to ensuring that your privacy is protected. Should we ask you
to provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement.

House of Mutt may change this policy from time to time by updating this page. You should
check this page from time to time to ensure that you are happy with any changes. This
policy is effective from 1st July 2010.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers orother information which we think you may find interesting using the email addresswhich you have provided.
  • From time to time, we may also use your information to contact you for marketresearch purposes. We may contact you by email, phone, fax or mail. We may usethe information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control over that
other website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at the privacy statement
applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the
following ways:

  • whenever you are asked to fill in a form on the website, look for the box that youcan click to indicate that you do not want the information to be used by anybody fordirect marketing purposes
  • if you have previously agreed to us using your personal information for directmarketing purposes, you may change your mind at any time by writing to or emailingus at sarah@houseofmutt.com

We will not sell, distribute or lease your personal information to third parties unless we
have your permission or are required by law to do so. We may use your personal
information to send you promotional information about third parties which we think you
may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data
Protection Act 1998. A small fee will be payable. If you would like a copy of the information
held on you please write to Sarah Mountford, Old Rectory, Fakenham Magna, Thetford IP24
2QX.

If you believe that any information we are holding on you is incorrect or incomplete, please
write to or email us as soon as possible, at the above address. We will promptly correct any
information found to be incorrect.

Website disclaimer

The information contained in this website is for general information purposes only. The
information is provided by House of Mutt and while we endeavour to keep the information
up to date and correct, we make no representations or warranties of any kind, express or
implied, about the completeness, accuracy, reliability, suitability or availability with respect
to the website or the information, products, services, or related graphics contained on the
website for any purpose. Any reliance you place on such information is therefore strictly at
your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data or
profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control
of House of Mutt. We have no control over the nature, content and availability of those
sites. The inclusion of any links does not necessarily imply a recommendation or endorse
the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, House of Mutt
takes no responsibility for, and will not be liable for, the website being temporarily
unavailable due to technical issues beyond our control.

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